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Singapore Total Web Solutions

Since 2006, Webz Fusion has delivered top-tier websites to a global clientele, completing over 5,000 projects and hosting more than 30,000 domains, with a strong presence in Singapore and beyond.

Which platform do the websites use?

We primarily use WordPress and WooCommerce for most developments, but we're not limited to these platforms. We also work with Magento, Shopify, and other platforms as needed. For more complex projects, we utilize frameworks like Laravel for enhanced flexibility.

How long does it take to create a website?

The time it takes to build a website can vary depending on the complexity, scope, and specific requirements of the project. On average:

Basic Websites: 2 to 4 weeks
Standard Business Websites: 4 to 8 weeks
E-commerce or Complex Websites: 8 to 12 weeks or more

This timeline includes stages such as planning, design, development, content creation, testing, and revisions. Custom features or extensive revisions may extend the timeline.

How secure are the websites you develop?

We prioritize security in every website we develop by implementing industry-standard practices, including:

Two-Factor Authentication (2FA): Adding an extra layer of security to protect user accounts.
ReCaptcha Integration: Protecting your site from bots and spam with Google's reCaptcha.
Hardened Code: Writing secure, robust code to minimize vulnerabilities.

In addition, our hosting platform is 100% secure and optimized for eCommerce, offering:

Free Daily Malware Scans: Regular scans to detect and remove potential threats.
Daily Remote Backups: Ensuring your data is securely backed up off-site every day.
Secure Hosting Environment: Providing advanced security measures at the server level to keep your website safe.

Can you help with content creation?

Yes, we offer content creation services to help you craft compelling and SEO-friendly content for your website. Whether you need text, images, or videos, our team can create content that aligns with your brand and engages your audience.

Do you provide website hosting?

Yes, we offer secure, high-performance hosting solutions tailored to your website’s needs. Our hosting services include daily backups, malware protection, and 24/7 monitoring to ensure your site is always online and secure.

What does your maintenance service include?

Our maintenance service covers a wide range of tasks to keep your website running smoothly. This includes regular software updates, security patches, bug fixes, database optimization, and performance monitoring. We ensure your website is always up-to-date, secure, and performing at its best.

Can I request changes during the maintenance period?

Yes, our maintenance service includes handling minor update requests. If you need small changes or adjustments to your website’s content or functionality, we can take care of those as part of your ongoing maintenance plan.

What support do we receive & how does it work?

Every website project includes six months of complimentary maintenance and support, ensuring your site runs smoothly after launch. Our maintenance services cover:

Version Upgrades: Keeping your website up-to-date with the latest software versions.
Bug Fixes: Promptly addressing any issues that arise to maintain optimal functionality.
Database Optimization: Regularly optimizing your database for peak performance.
Minor Updates: Handling small update requests to keep your site fresh and current.

Our dedicated support team is always available via email, WhatsApp, or direct call. The six-month support period begins upon project delivery and client sign-off, providing peace of mind as your website goes live.

Can I update my website after it’s launched?

Yes, you will have full access to update your website after launch. We provide a user-friendly content management system (CMS), allowing you to make changes to text, images, and other content without needing technical expertise. For more complex updates, our team is available to assist.

Will my website be mobile-friendly?

Absolutely! All websites we develop are fully responsive, meaning they are designed to work seamlessly across all devices, including smartphones, tablets, and desktops. This ensures your site looks great and functions well, no matter where your visitors are viewing it.

How do you handle website SEO?

We incorporate essential SEO practices during the development process to ensure your website is search-engine friendly. This includes optimizing site structure, meta tags, keywords, and more. We also offer ongoing SEO services to help improve your site’s ranking over time.

What happens if my website goes down?

In the unlikely event that your website experiences downtime, our support team is on hand to quickly resolve the issue. Our hosting service includes 24/7 monitoring, ensuring any issues are identified and addressed as soon as they arise.

Do you offer refunds?

We do not offer refunds, but we are committed to exceeding our customers' expectations with every project. Our goal is to ensure you receive more value than what you pay for, delivering results that go above and beyond.

How often do you perform maintenance?

We perform routine maintenance on a monthly basis, but critical updates, such as security patches, are applied immediately as they become available. We also monitor your website continuously to address any issues that may arise outside of scheduled maintenance.

Do you offer maintenance for websites not built by you?

Yes, we offer maintenance services for websites built by other developers. Our team will first conduct a thorough assessment of your site to understand its structure and any potential issues before providing ongoing maintenance and support tailored to your specific needs.