Every content-heavy website needs a repository of searchable information to make surfing the respective site less of a chore. Fortunately, our knowledge management software can do just that by creating an FAQ system. With an FAQ system, you can publish an infinite number of articles to your knowledge base, including data about your products/services.
This is excellent for your customers because they can find their information in a centralised location. Furthermore, with information at their fingertips, you will receive fewer enquiries via email or phone.
We can also accompany the management software with a glossary function, which is perfect for websites with plenty of complicated and/or technical terms. The glossary function is particularly useful as it can display the definition of the technical term by showing up on the same page as the term, thereby encouraging a smooth surfing experience.